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Generative AI Cloud Solutions Built and Governed for Production
Generative AI cloud solutions are business applications built on large language models and cloud AI platforms, such as knowledge assistants, agents, document automation and conversational analytics, together with the data preparation, security, evaluation and cost controls needed to run them in production. NTSPL designs, builds and operates these on AWS, Azure and Google Cloud for Indian enterprises.
Generative AI Cloud Solutions services
Generative AI Cloud Solutions at a Glance
Most Indian enterprises are past the first GenAI demo. They have a pilot chatbot, a few teams calling model APIs and a board asking what it is worth. The hard part is the distance between a pilot and a system that a credit desk, a hospital ward or a contact centre relies on every day: accuracy that can be stated as a number, permissions that hold, data that stays in India where it must, costs that scale with value rather than tokens, and someone accountable when it goes wrong.
NTSPL's generative AI practice covers that distance with twelve focused capabilities. We build the applications people use, from RAG assistants and enterprise search to agents, document processing and AI inside existing apps. We prepare the content they depend on and choose models by measured results on your own tasks. And we put in the controls that keep them safe and affordable: security and governance, observability and evaluation, and GenAI FinOps, delivered on the cloud where your data and identity already live.
Twelve GenAI Capabilities, Grouped by What They Deliver
Answers, search and conversation
Applications that put the right information in front of employees and customers: cited RAG assistants over internal documents, permission-aware hybrid search, multilingual voice and chat assistants with agent handoff, and conversational analytics that answers business questions from certified metrics rather than raw tables.
Enterprise RAG & Knowledge Assistants
NTSPL builds grounded RAG assistants on Bedrock, Microsoft Foundry and Gemini: cited answers, permission-aware retrieval and eval gates before go-live.
Enterprise Search with AI
NTSPL builds permission-aware enterprise search with hybrid keyword and vector ranking, facets and relevance tuning on Azure, AWS and Google Cloud.
Customer & Employee AI Assistants
NTSPL builds multilingual AI assistants for contact centres, WhatsApp, voice and field staff, with live-agent handoff and transactional APIs.
Conversational Analytics
NTSPL builds conversational analytics over governed metrics: plain-language questions to SQL, row-level security and accuracy tests on your questions.
Automating casework and documents
Systems that do work rather than only answer: tool-using agents with approval gates for multi-system casework, document processing that turns scans into validated fields, and targeted modernization that embeds AI features inside existing CRMs, practice tools and portals behind a governed gateway.
AI Agents & Workflow Automation
NTSPL designs tool-using AI agents on Bedrock AgentCore, Foundry Agent Service and ADK, with scoped permissions, human approval steps and audit trails.
Intelligent Document Processing
NTSPL builds IDP pipelines that classify, extract and validate fields from scanned forms and reports, routing low-confidence fields to human review.
AI Application Modernization
NTSPL embeds generative AI into existing business apps: API enablement, AI gateway, strangler services and UX changes, without rewriting the whole system.
Data and model foundations
The groundwork that decides quality before any prompt is written: preparing unstructured content through parsing, deduplication, enrichment, redaction and chunking, and selecting models and platforms through bake-offs on your own tasks, scored on quality, cost per task, latency and residency.
AI Data Preparation
NTSPL prepares unstructured content for GenAI: parsing, OCR clean-up, deduplication, chunking, metadata, PII redaction and embeddings with full lineage.
Model & Platform Selection
NTSPL runs task-specific model bake-offs across Bedrock, Foundry and Gemini Enterprise Agent Platform, scoring quality, cost per task and residency.
Safe, measured and affordable operation
Controls that let GenAI stay in production: AI security and governance against prompt injection and data leakage, tracing and evaluation that detect regressions within a day, and FinOps engineering that cuts cost per task through routing, caching and batch without lowering quality.
AI Security & Governance
NTSPL secures GenAI apps and agents: prompt-injection defence, data leakage controls, AI inventory, red-teaming and governance mapped to ISO 42001.
AI Observability & Evaluation
NTSPL sets up LLM tracing, offline and online evaluation, drift alerts and release gates so GenAI quality, latency and cost are measured, not assumed.
AI FinOps & Cost Control
NTSPL cuts GenAI run cost with model routing, prompt and semantic caching, batch inference, context trimming and per-feature token attribution.
What a Production GenAI Programme Should Measurably Change
How We Deliver Generative AI on AWS, Azure and Google Cloud
On AWS we build with Amazon Bedrock, Bedrock Knowledge Bases, Guardrails and AgentCore, with Textract and Bedrock Data Automation for documents and Amazon Connect for contact centres. Application inference profiles give per-feature cost tracking, and workloads run in Mumbai or Hyderabad wherever the chosen models and services are offered.
On Azure we use Microsoft Foundry and Foundry Agent Service, Azure OpenAI in Foundry Models, Azure AI Search, Document Intelligence and Content Safety, with API Management as the AI gateway. Entra ID, Purview and Fabric integration make Azure the natural choice for Microsoft 365-centred organisations using Central India or South India.
On Google Cloud we deliver with Gemini Enterprise Agent Platform, Agent Search, the Agent Development Kit, Document AI and Model Armor, with BigQuery and Looker for conversational analytics. It suits BigQuery-centred data estates and multimodal or long-document workloads, deployed in Mumbai or Delhi where services allow.
Generative AI Cloud Solutions in Practice: Industry Scenarios
Hospital group gives night-shift nurses cited protocol answers in under 5 seconds
Customs broker clears import filings 2.4x faster with an agent that prepares each file
Life insurer cuts underwriting data entry from 26 minutes to 7 per proposal
FMCG area sales managers get beat-level answers on mobile in 12 seconds, not 3 days
Telecom contact centre cuts after-call work from 95 to 20 seconds with AI summaries
Generative AI Cloud Solutions: Frequently Asked Questions
Where should an enterprise start with generative AI?
Start with one workflow that has high volume, clear pain and measurable outcomes, such as policy queries to a central desk, document keying or contact-centre after-call work. Build a golden test set with the users first. A focused first application in 8-12 weeks teaches more than a broad platform programme with no live users.
Should we build GenAI on one cloud or several?
Standardise on one primary platform where your identity, data and enterprise agreements already sit, because governance, networking and skills are simpler. Use a second cloud only for a specific, measured advantage, such as a model that performs materially better on your task, and route it through the same AI gateway.
How does NTSPL keep GenAI compliant in India?
We design for the DPDP Act 2023 from the start: purpose-limited data, masking of identifiers, in-region storage and model processing where personal data is involved, and defined retention for prompts and logs. Logging follows CERT-In's six-hour reporting and 180-day retention directions, and sector expectations from RBI, SEBI or IRDAI shape governance.
How long before a GenAI application delivers value?
Agent-assist and document features often show measurable time savings within four to six weeks of pilot launch. Assistants and agents typically reach assisted production in 10-14 weeks. We set baselines before build so value is measured against real numbers, not demo impressions.
Can NTSPL run our GenAI applications after launch?
Yes. After hand-over we can operate applications under managed support: monitoring quality and cost, refreshing golden sets, re-evaluating when models change, updating content pipelines and handling incidents. Many clients keep product ownership in-house and use NTSPL for evaluation, security testing and FinOps cycles.
What makes a GenAI programme fail?
Usually three things: no agreed accuracy measure, so trust collapses after the first visible error; poor source content, which no model can fix; and costs that grow faster than value because nobody owns unit economics. Our capabilities in evaluation, data preparation and FinOps exist specifically to prevent these.